Frequently asked Questions - New Services

Newly Added Services For Patients Visiting CMC For OP Consultation.


  1. New online booking procedure.

          New Indian Patients: www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment     New Indian Patients

          New International Patient: www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment     New International Patients 

          For more information, read online booking FAQ’s.


  1. Repeat online booking Procedure.

          Repeat Indian Patients: www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment     Book/ Date change appointment

          Repeat International Patient: www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment     Revisit for International patients

          For more information, Read online booking FAQ’s


  1. CHRIS CARD
  • What is a CHRIS CARD?

          CHRIS CARD is a patient ID card used for all payments in CMC&H Vellore.

          One patient, One card.


  • Why should I transact through the Chris card?

          You can make your payments online through Mobile app system.

          Doctor can make your payments, if required balance is in your CHRIS CARD.

          You can pay in your OP Floors using CHRIS CARD. You can avoid long queue.

 

  • Will my money be safe in CHRIS CARD?

          Yes, your money is safe because your Chris Card can be used only by you and for you.

          Keep your password secret to avoid misuse.

 

  • Can anyone use my CHRIS card?

          No, One patient - one card. Your relative cannot use your Chris Card because it is password protected.


  • Where can I load money in CHRIS CARD?

          Chris Card can be loaded with cash in any of the KIOSKS (self-operating machine) or any Cash Counters,

          Net Banking-You can transfer your amount from your bank account to your Chris Card

 

  • Where can I get the CHRIS CARD refund?

          All ground floor cash counters in ISSCC Building(Rs 2000 and below)

          106 CARE Section-‘24*7 refund’-Main building 1st floor (above Rs2000).

          Refund KIOSK machine near 402(CHRIS CARD CENTRE) ISSCC Building.


  • If my CHRIS CARD is lost where should I report?

          106 CARE section- located in Main Building 1st floor.

          CHRIS CARD CENTRE – located in ISSCC building ground floor near 402.


  • Do I have a privilege over other cash paying patients?

          Yes, your payments will be quick and easy. You have separate counters for CHRIS CARD payments. The queue is less in these counters.

 

  • I am an old patient of CMC. Where can I get the new CHRIS CARD?

          Please approach CHRIS CARD Centre- 402, ISSCC Building Ground Floor with your old hospital number.

 

  • If I have any query regarding CHRIS CARD, whom should I contact?

          For queries regarding CHRIS CARD, Please approach CHRIS CARD Centre- 402, ISSCC Building Ground Floor.


  1. What is Net banking?

          Net banking is a facility for CHRIS card patients to Top up the card from your personal bank account to CHRIS card.

          www.cmch-vellore.edu     Are you a patient     Book Appointment     CHRIS Card Top up

          If your money is deducted from your personal bank account but not credited to CHRIS Card please mail to accounts_banking@cmcvellore.ac.in


  1. What is Online payment?

          When the doctor orders tests and appointment online. You can use the online payment option to pay instead of standing in the queue.

          www.cmch-vellore.edu     Are you a patient     Book Appointments     ONLINE Payments

          Mode of payments – Pay using CHRIS Card

                                            Pay using Debit/ Credit card

                                            Pay using Net Banking


  1. I have made web appointment as a general patient. Now I wish to see a consultant, what should I do?

          You can book through our online portal www.cmch-vellore.edu


  1. I have made web appointment as a private patient. Now I wish to see in general. What should I do?

          You can book through our online portal  www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment


  1. I am an old patient of CMC, my concerneddoctor has gone on long leave. I would like to visit another consultant in the same unit. What should I do?

          You can book through our online portal  www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment


  1. How to book more than one clinic as a new patient?

          Please login our website www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment     New Indian patient

          Please type your Hospital number and Year of Birth and login

          Choose the New Clinic and read the description about the particular department before proceeding for payment.

          Payment can be done through – CHRIS Card /Net Banking/Debit & Credit card