CHRISTIAN MEDICAL COLLEGE VELLORE
Not to be ministered unto but to minister

Frequently asked Questions - OPAD & Hospital Number Card

Queries related to OPAD Outpatient Advance (Advance Payment for Outpatient Expenses) & Hospital Number Card:

  1. New online booking procedure.
    New Patients: www.cmch-vellore.edu     Are you a patient     Book an Appointment
    For more information, read online booking FAQ’s.

  2. Repeat online booking Procedure.
    Repeat Patients: www.cmch-vellore.edu     Are you a patient     Book an Appointment.
    For more information, Read online booking FAQ’s

  3. Hospital Number Card
    1. What is a Hospital Number Card?
       Hospital Number Card is a patient ID card used for all payments in CMC&H Vellore.
        One patient, One card.

    2. What is OPAD ? 
      OPAD is the short form of Outpatient advance. OPAD is a facility through which patients are allowed to pay an advance sum of money for future use. The OPAD can be used during the course of their Outpatient treatment for several payments such as Appointments, Investigations and Pharmacy transactions.

    3. Why should I transact through the OPAD (Out Patient Advance)?
      Doctor can make your payments, if required balance is in your OPAD.
      You can pay in your OP Floors using OPAD. You can avoid long queues.

    4. Will my money be safe in OPAD?
       Yes, your money is safe because your OPAD can be used only by you and for you.

    5. Can anyone use my OPAD?
      No, Other patients or your relatives cannot use your OPAD.

    6. Where can I load money in OPAD?
      Chris Card can be loaded with cash/ debit card only  in any of the Cash Counters.
       
    7. Where can I get the OPAD refund?
      OPAD Refund of Rs 2000 and below is given in cash counters 1,2,3  in ISSCC Building
      OPAD Refund above Rs. 2000 is given in 105 Billing Section-Main building 1st floor

    8. If my Hospital Number card is lost where should I report?
      Report to 402 counter located in ISSCC building ground floor, Duplicate card will be issued with the payment of Rs.100/ with original ID Proof (Govt. related).

    9. Do I have a privilege over other cash paying patients?
      Yes, your payments will be quick and easy. You have separate counters for OPAD payments. The queue is less in these counters.
       
    10. I am an old patient of CMC. Where can I get the new Hospital Number Card?
      Please approach counter 402, ISSCC Building Ground Floor with your old hospital number.
       
  4. If I have any query regarding Hospital Number Card, whom should I contact?
    For queries regarding Hospital Number Card, Please approach counter 402, ISSCC Building Ground Floor.

  5. What is Online payment?
    When the doctor orders tests and appointment online. You can use the online payment option to pay instead of standing in the queue.
    www.cmch-vellore.edu     Are you a patient     Book Appointments     ONLINE Payments
    Mode of payments – Pay using Debit/ Credit card
                                          Pay using Net Banking

  6. I have made web appointment as a general patient. Now I wish to see a consultant, what should I do?
    You can book through our online portal www.cmch-vellore.edu

  7. I have made web appointment as a private patient. Now I wish to see in general. What should I do?
    You can book through our online portal www.cmch-vellore.edu     Are you a patient     Book Appointments     Appointment

  8. I am an old patient of CMC, my concerned doctor has gone on long leave. I would like to visit another consultant in the same unit. What should I do?
    You can book through our online portal www.cmch-vellore.edu     Are you a patient     Book an Appointment

  9. How to book more than one clinic as a new patient?
    Please login our website www.cmch-vellore.edu     Are you a patient     Book an Appointment
    Please type your Hospital number and Year of Birth and login
    Choose the New Clinic and read the description about the particular department before proceeding for payment.
    Payment can be done through –Net Banking/Debit & Credit card